As used in this policy, "Voila" refers to all websites (including http://www.voilaHQ.com), properties, and services owned or operated by its 100% owner Red Boomerang Limited (“Voila”).
Voila clients use Voila's code, software and service ("Service") to obtain information regarding how visitors to their websites are interacting with their web pages ("Visitor Information"). This allows Voila's clients to evaluate and, if necessary or beneficial, modify its website to improve the functions of its website and make it easier and more valuable for visitors to use.
Voila clients use Voila's code, software and service ("Service") to enable visitors to view and place the client’s product image within the context of a digital photo provided by the visitor. The service is also used to obtain information regarding how visitors are interacting with the service ("Visitor Information").
The data Voila collects may include customised data that varies from client to client but typically includes information about visitors' activities on the client's website, such as how visitors navigate around a web page and the most commonly clicked areas on a specific web page.
Voila may also collect certain Information about a visitor's computer that may be furnished by the visitor's browser, such as:
Voila's Service is not designed to collect Information that could be used to personally identify you, such as your name, address or phone number ("Personally Identifiable Information") when you visit a website that uses the Voila Service.
Voila does not collect or aggregate information about visitor behavior on multiple, different websites.
Voila never sells or shares any Visitor Information with individuals or companies other than the specific client on whose website Voila collected the Visitor Information.
This Information is provided to clients in the form of aggregated reports, statistics, and anonymised data that identify the collective behavior of visitors to the client's website, as opposed to the behavior or activity of specific or identified individuals.
If you wish to opt out of Voila collecting Visitor Information simply do not use the visualisation feature on the website. No data will be collected in this case.
When individuals or companies register to use the Voila Service, register to use a trial version of Voila, or request additional information about Voila, Voila may require Personally Identifiable Information, such as name, e-mail mailing address, phone number, financial information (e.g., credit card number, billing address), and/or website to be tracked, to process the registration or request ("Client Information"). When a client registers for the Voila Service, some of these pieces of information may be temporarily stored in encrypted format in a session cookie (but are never stored or linked to a permanent cookie). Voila may use this information to process and fulfill your request, register your account, check your qualifications for registration and/or to bill you for products and services. Voila may also use Personally Identifiable Information you submit to us to provide Voila's products and services, personalise and tailor your experience on Voila, operate our business, understand how clients are engaging with Voila, request additional information necessary to process or fulfill your order; determine if you are satisfied with the Voila service; inform you that an upgrade is available; or to contact you with information about Voila, including information about new or existing products and services or special offers. For example, we may periodically send promotional materials or notifications related to our products and services to the email address associated with your account.
Like many companies that accept payment by credit card, Voila relies on third-party payment processors to process financial payments, such as Stripe.com and Braintree Payments. When you make payments to Voila to obtain or use Voila's products or services, Voila may share Personally Identifiable Information, such as your name, address, and credit card information, with qualified third parties in order to process your order.
With the exception of the limited circumstances discussed above and in Section II, Voila does not provide Clients' Personally Identifiable Information to third parties for any purpose.
At any time, a Voila client may view and/or modify their Personally Identifiable Information stored by Voila by visiting the account preferences section of the Voila website.
Information and/or Client Information (including Personally Identifiable Information) may be shared with certain third-party companies and individuals that help facilitate technical aspects of the Voila Service or perform functions related to the administration of Voila, such as Amazon's Web Services, which provides storage facilities for certain Visitor Information and Client Information collected and analysed by Voila. These third parties perform tasks on our behalf and are contractually obligated not to disclose or use Visitor Information or Client Information for any other purpose. However, Voila is not responsible in the event that Personally Identifiable Information is disclosed at a result of a breach or security lapse at any such third party.
Voila has implemented reasonable security mechanisms to protect Visitor Information and Client Information from loss, misuse and unauthorised access, disclosure, alteration and destruction. Examples of these security mechanisms include limited and password-protected access, firewalls, and SSL encryption to protect transmission of data. However, please keep in mind that no security system is impenetrable. It may be possible for third parties to intercept or access Visitor Information and Client Information. Voila cannot guarantee the security of such information and cannot be held responsible for unauthorised access to Voila client accounts.
Voila does not knowingly or intentionally collect Personally Identifiable Information from children under 13 or from websites that are directed to children under 13.
If Voila, or substantially all of its assets, is acquired by another company or successor entity, Visitor Information and/or Client Information will be one of the assets transferred or acquired by the purchaser or successor. You acknowledge that such transfers may occur, and that any purchaser of or successor to Voila or its assets may continue to collect, use and disclose your information as set forth in this policy.